Comcast Repairmen Unconcerned Of Wrecks They Are Causing

One vehicle slide off hit a Comcast box in Indianapolis. Comcast repair trucks parked on the road and placed 4-5 cones at the bottom of the hill they were working at. This caused 5 slide offs. I personally warned another arriving Comcast truck of the slide offs and danger of parking at the bottom of the hill. He blew me of because he "had a job to do". Minutes later there was a crash because of the blocked lane. Multiple people were placed in danger. Even after the accident happened in front of them, they continued to work not changing any of their "safety" procedures. They showed ZERO concern for the safety of people before or after the accidents. -yt
eric3579says...

Reddit comment:
Directional driller/ Equipment operator with a Flagging certificate for over 10 years here! I have been installing fiber optic and power lines for the past decade on roads just like this. Let me say first off that Comcast broke multiple OSHA and DOT regulations here. When working within any easement that is under 10 feet from the road or working from the road a minimum of 2 signs facing each lane of traffic must be placed a minimum of 500 feet from the site of work. To be a proper Lane closure they needed a roadwork ahead sign at 700 feet followed by a men working sign at 500 feet then a series of 5 cones minimum at the back of the truck forming a wedge from the right of the work lane to the left corner of the truck. -Reddit

I know where i live even on residential streets i often see a flagmen when there is only one lane for two way traffic.

(OSHA) Lane Closure on Low-Volume, Two-Lane Road (Part way down the page) https://www.osha.gov/doc/highway_workzones/mutcd/figures.html

Comcast Apologizes https://consumerist.com/2016/12/14/comcast-apologizes-for-tech-crew-whose-truck-may-have-caused-multiple-accidents/

newtboysays...

Screw em...I would aim for the bright yellow safety bumpers. They're there to protect your car from damage.
Those fuckers needs to be fired....today...but it's comcast, so horrendous treatment of the public is their company motto.

Paybacksays...

Every last person going in the ditch or crashing would seem to be speeding or going too fast for conditions.

I note the Comcast trucks are there to repair a box someone drove into while they WEREN'T THERE.

He just sees some money to sue at.

newtboysays...

You say that as if it weren't foreseeable that some would be driving too fast to stop in the space between where they can see the truck and the truck itself....the accident before they got there proves it's a dangerous road, requiring MORE care if you're going to block the road, not less because it's already proven to be dangerous.
That's a bit like saying 'people get stuck and trampled at fire doors, so we locked them...it's not our fault your wife burned to death, fire doors are a dangerous place, and you just see money to sue at.
Nothing there gave them a reason to ignore safety laws, so Comcast is going to pay for every car damaged. Had they put out the legally required signage, they might be in the clear legally, but they didn't, so they aren't.
Nothing excuses the lack of respect or empathy by the workers either.

Paybacksaid:

Every last person going in the ditch or crashing would seem to be speeding or going too fast for conditions.

I note the Comcast trucks are there to repair a box someone drove into while they WEREN'T THERE.

He just sees some money to sue at.

Mordhaussays...

Not sure if they have it set up like they do elsewhere and the way other companies do it (like Time Warner/Spectrum did here in Austin), but most of these workers will likely be contractors and the only relation to Comcast they will have is the name on the trucks.

The modus operandi was, and maybe still is, issue an apology, fire the specific contractor, and hire another. When these people go to sue Comcast, their lawyers will tell them that the people were not directly employed by Comcast and therefore are culpable separately. Then you get into the whole hassle of trying to track down the contractor, who usually disappears and reappears under a different name.

I remember getting pissed at Time Warner (pre-sellout) because one of their people trespassed on my property and left my gates open. Fortunately my dogs didn't leave, but they could have. He had right of way to cross one gate because their pole is considered part of the 'easement' to the utility company's equipment. The second gate was padlocked and he cut it off because he didn't have a proper ladder to reach the pole, I assume. I called them and they first tried to BS me that the easement covered both gates, but I told them I had the surveyors confirm it didn't when I redid the fence the year before. Then they said that they weren't the direct employer and the guy was a contractor. I asked for info and they gave me his company name only after I complained to a supervisor. His company had a web page, but none of the numbers worked and the 'business address' is basically a knife sharpening shop in central Austin. Time Warner apologized when I called back, but the most they could do was give me a couple of free months service.

JustSayingsays...

It's true, those repairdudes are shitty, uncaring people and they could've at least improved their safety measures after the first accident. They probably didn't do it right in the first place.
But...
those people crashing, they're shitty drivers. That's a 40 miles per hour speed limit on the road, right? That's 64 kilometers per hour. Look where people slide off the road. Look how far away they are from that truck. That's at least 50 meters. It's enough space to reduce your car's speed on a slippery road to make it safe to break for a full stop. But these people are slipping off the road before they're even close enough throw one of those plastic cones at the Comcast douchebags if they had one.
Again, the repairdudes are assholes but they're not causing the accidents, it's shitty driving. The drivers are breaking too hard and too soon on a slippery road to avoid a truck that's too far away to crash into.
Just take your foot of the gas, use your breaks just to reduce speed. If you're not driving an automatic, shift down a gear to further reduce speed when you're slowed down a bit. Once you're slow enough, like maybe 30 kmph or less, you start breaking for a full stop.
Don't stomp on your break 100 meters away from the obstacle. If you start sliding, release the break to regain control of the car, to get out of the slide.
Also, why isn't the actual scene of the accident secured? Why doesn't the guy who slipped off the road secure his own damn car? I don't know about the US but over here I'm required by law to have a warning sign in my car that I have to place 100 m down the road. That would probably placed before the hilltop, where people are unable to see the repairtruck. They would be warned that something's wrong down the road.
The idiot filming puts out more cones (or whatever those things are supposed to be) but her places them by the truck instead of securing his own crashsite. Instead of warning people coming up the hill, he berates the repair-assholes and shoots video of more shitty drivers crashing, doing nothing to prevent a bigger crashsite. Unless he's the Dovahkiin, his yelling won't stop the cars from slipping off the road.
That video is a total douchebagapalooza and their bandleader is the one filming.

greatgooglymooglysays...

Regardless if the comcast guys think they have enough cones out, they can SEE drivers are driving too fast for conditions. And when the slide, they are going to slide right into the boom truck they are working from. Only an idiot would not want to slow those drivers down 1000ft up the road so they don't hit the truck while somebody is up in the boom.

The guy with the videocamera is dumb for not just taking the cones and moving them himself though. Instead of 15 feet apart, make them 50ft apart maybe?

Paybacksays...

Actually, on a snow covered road like that, I would expect people to be going somewhat under the speed limit, in an obvious family neighborhood, over a blind hill. The people also don't know how to drive and/or have improper tires.

Also someone said to move the cones himself, which is against the law.

The smart play would have a "men at work" sign at least at the crest of the hill, but if that's not in the regulations, that's not the unpleasant Comcast guy's responsibility.

newtboysaid:

You say that as if it weren't foreseeable that some would be driving too fast to stop in the space between where they can see the truck and the truck itself....the accident before they got there proves it's a dangerous road, requiring MORE care if you're going to block the road, not less because it's already proven to be dangerous.
That's a bit like saying 'people get stuck and trampled at fire doors, so we locked them...it's not our fault your wife burned to death, fire doors are a dangerous place, and you just see money to sue at.
Nothing there gave them a reason to ignore safety laws, so Comcast is going to pay for every car damaged. Had they put out the legally required signage, they might be in the clear legally, but they didn't, so they aren't.
Nothing excuses the lack of respect or empathy by the workers either.

newtboysays...

I think your expectations would not be met. You're forgetting that AT LEAST 1/4 of Americans are 'mentally challenged', expecting them as a group to drive rationally or with caution versus wrecking will lead to accidents 100% of the time.
Even doing the right thing and putting warning of work ahead before the crest wouldn't stop all the accidents, but it would put the fault 100% on the stupid drivers rather than share it with them.
Because they were unsafe, so at least partly at fault, they'll probably just pay for the cars and injuries rather than taking their chances and spending far more fighting them in court.

Paybacksaid:

Actually, on a snow covered road like that, I would expect people to be going somewhat under the speed limit, in an obvious family neighborhood, over a blind hill. The people also don't know how to drive and/or have improper tires.

Also someone said to move the cones himself, which is against the law.

The smart play would have a "men at work" sign at least at the crest of the hill, but if that's not in the regulations, that's not the unpleasant Comcast guy's responsibility.

eric3579says...

See (OSHA) Lane Closure on Low-Volume, Two-Lane Road (Part way down the page,eleventh diagram) https://www.osha.gov/doc/highway_workzones/mutcd/figures.html

Would be interesting to know legally whats required with these specific road condition also included (Weather and hill)

I just can't imagine they were following code in this situation. Accidents would be a common occurrence.

OSHA is now investigating.

Paybacksaid:

The smart play would have a "men at work" sign at least at the crest of the hill, but if that's not in the regulations, that's not the unpleasant Comcast guy's responsibility.

poolcleanersays...

Everyone in this video is doing something wrong. Rather than picking a side to blame, why don't we judge the situation neutrally. I definitely blame the drivers because they're driving like assholes during poor weather conditions -- but that doesn't make Comcast employees who apathetically enforce safety protocols or a vigilante transit authority with a smartphone right either. Fails all around.

Paybacksays...

I'm Payback, and I approve of this post.

poolcleanersaid:

Everyone in this video is doing something wrong. Rather than picking a side to blame, why don't we judge the situation neutrally. I definitely blame the drivers because they're driving like assholes during poor weather conditions -- but that doesn't make Comcast employees who apathetically enforce safety protocols or a vigilante transit authority with a smartphone right either. Fails all around.

Buttlesays...

The whiny camera dude needs to rethink his negotiating strategy: Leading off with asking the repairman to put his truck in a driveway is about the same as asking him to commit suicide by idiot. Props to the comcast guy for not smacking him upside the head.

I don't doubt that the conage is substandard, but the level of driving shown is abysmal. Don't they have plow trucks in driveways and kids playing by the side of the road in Indiana? What are those drivers thinking?

When I become king, drivers like that will have their dented vehicles ceremonially crushed before their faces, and their driving privileges revoked until a solid week, Sunday to Sunday, elapses without the temperature going below freezing. 55F for anyone who was driving a black pickup.

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