If You Should be Receiving Emails, but Aren't...
sorry. 
Upon further investigation after continuing reports of missing emails, it appears we moved into an IP address block that had previously been blacklisted by lots and lots of email reputation authorities.
Since there is likely no way to remove all our IPs from all such authorities, we're probably going to have to acquire a new block of IP addresses that aren't blacklisted.
We'll do this as soon as possible and there should be no down time in the process.
So, if you're one of the unfortunate victims of this mess, please hang in there and we should be past this relatively soon. We apologize for the stupid interruption in quality Sift service.
(I never before considered that we'd need to investigate our new IP addresses, but lesson learned.)
[update]
We appear to have resolved our email issues, however you still might want to check your spam folder just in case they are still landing there for you. (I found lots in mine.)
Upon further investigation after continuing reports of missing emails, it appears we moved into an IP address block that had previously been blacklisted by lots and lots of email reputation authorities.
Since there is likely no way to remove all our IPs from all such authorities, we're probably going to have to acquire a new block of IP addresses that aren't blacklisted.
We'll do this as soon as possible and there should be no down time in the process.So, if you're one of the unfortunate victims of this mess, please hang in there and we should be past this relatively soon. We apologize for the stupid interruption in quality Sift service.
(I never before considered that we'd need to investigate our new IP addresses, but lesson learned.)
[update]
We appear to have resolved our email issues, however you still might want to check your spam folder just in case they are still landing there for you. (I found lots in mine.)
13 Comments
SagemindThanks for all your efforts -
Just remember with each thing you have to fix - it just educates you and leaves you knowing the system more than you did when you started! Oh Happy Dayz
Zifnab*quality work Lucky, I knew you weren't a spammer
. Thanks for all your hard work.
siftbotAwarding lucky760 with one star point for this contribution to VideoSift - declared quality by Zifnab.
SlipperyPeteWell, now that you mention it - there's all my VS emails, sitting in my spam folder. Thanks Lucky!
lucky760Thanks, folks. And thanks even more for the patience with all the problems of late.
Good point by @SlipperyPete. If you're not getting emails, check your spam folder and maybe you'll get lucky.
rougyWhat a drag. Best of luck.
SlipperyPeteFor gmail folks affected by this domain issue - you can add a filter to *not* direct emails from siftbot@videosift.com to SPAM.
StormsingerGood to know what's happening... Thanks, Lucky.
SagemindI make a lot of typos because I am a lousy typist (6-finger, self-taught)
So as I go back and reread my comments, I often see dumb mistakes so I need to edit them -HOWEVER...
Lately the edit tag is missing, sometimes it depends where I link from and sometimes I never can get the option to come back.
This just started happening in the last few days - thought I should mention it.
Also, what was the (time) deadline for edits before that option was gone for good?
Most of the stuff I'm trying to fix is under 2 days!
blankfistWow. Yeah, I noticed I stopped receiving emails, but just figured it was a kink that would work itself out.
jimnmsI noticed I hadn't been receiving email from siftbot. I use gmail, and I'm out of town right now. I access it with POP3 at home, but since I'm out of town I'm using the web interface. I just happened to look in the spam folder and saw emails from sifty. I was coming here to post about it, but saw this topic is already being discussed.
If you add siftbot to your address book, it shouldn't mark them as spam.
rougy>> ^blankfist:
Wow. Yeah, I noticed I stopped receiving emails, but just figured it was a kink that would work itself out.
No, it's because nobody likes you anymore.
siftbotI love spamming!
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