How Delta Airlines Welcomes Soldiers Home From Afghanistan

Soldiers Return from Afghanistan and Pay $2,800 for "Extra" Bags ...
Thank you Delta Airlines! [youtube desc]
Ryjkyjsays...

I love how he actually mentions that he uses his rifle to "protect Afghan citizens" when he could have just said, "It's the rifle I use to protect your freedom!!!".

And why is that? Because even soldiers tend to be a lot smarter than people with yellow "support our troops" magnets on their cars.

siftbotsays...

Promoting this video and sending it back into the queue for one more try; last queued Wednesday, June 8th, 2011 4:53am PDT - promote requested by kulpims.

Adding video to channels (Money) - requested by kulpims.

Esoogsays...

Not saying I agree with Delta...I actually feel its a shitty policy, and almost all airline baggage policies are pretty shitty...but here is the info straight from Delta's FAQ:

Will the first or second bag policy apply to active U.S. Military personnel checking bags?

No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm).

brycewi19says...

>> ^Esoog:

Not saying I agree with Delta...I actually feel its a shitty policy, and almost all airline baggage policies are pretty shitty...but here is the info straight from Delta's FAQ:
Will the first or second bag policy apply to active U.S. Military personnel checking bags?
No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm).



What they say on their FAQ might not be consistent with what's written in the contract with the U.S. Military.
Whatever is in the contract must be obliged.

That, and have some friggin' honor, Delta. Is a couple thousand dollars worth screwing over honorable men and bad publicity?

conansays...

>> ^brycewi19:

>> ^Esoog:
Not saying I agree with Delta...I actually feel its a shitty policy, and almost all airline baggage policies are pretty shitty...but here is the info straight from Delta's FAQ:
Will the first or second bag policy apply to active U.S. Military personnel checking bags?
No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm).


What they say on their FAQ might not be consistent with what's written in the contract with the U.S. Military.
Whatever is in the contract must be obliged.
That, and have some friggin' honor, Delta. Is a couple thousand dollars worth screwing over honorable men and bad publicity?


what makes you think that guy's a honorable man? just because he's a soldier? i think assuming someone is more noble or similar just because they are member of armed forces is somewhat shortsighted. what about all those lunatics in uniform that massacre civilians?

Opus_Moderandisays...

>> ^conan:

>> ^brycewi19:
>> ^Esoog:
Not saying I agree with Delta...I actually feel its a shitty policy, and almost all airline baggage policies are pretty shitty...but here is the info straight from Delta's FAQ:
Will the first or second bag policy apply to active U.S. Military personnel checking bags?
No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm).


What they say on their FAQ might not be consistent with what's written in the contract with the U.S. Military.
Whatever is in the contract must be obliged.
That, and have some friggin' honor, Delta. Is a couple thousand dollars worth screwing over honorable men and bad publicity?

what makes you think that guy's a honorable man? just because he's a soldier? i think assuming someone is more noble or similar just because they are member of armed forces is somewhat shortsighted. what about all those lunatics in uniform that massacre civilians?


Like Colonel Walter E. Kurtz Burtz

Psychologicsays...

>> ^quantumushroom:

This is a non-issue. There is no malice here, only confusion on the airline's part on how soldiers' baggage is handled. I'm sure they'll be reimbursed.


That's what I was thinking... probably some miscommunication and no one with sufficient "rank" from the airline was around at that time of day to clear it up immediately.

If it's in the contract then they'll get their money back, but I can see why they're upset about it. At least they probably won't have to handle the situation individually.

Xaxsays...

I've found the Internet's outrage at Delta pretty damn perplexing. If Delta got their policy wrong, shame on those who made this call. If the U.S. military and/or soldiers are mistaken about the agreement with Delta, sorry, but that's not Delta's fault.

Would it have been nice if Delta waived the fee for the 4th/5th/10th bag? Sure. Would it be nice if they offer all soldiers/vets/crippled old ladies a lollypop? Yep. Would it be nice if airplanes were fueled by farts and monkey snot? You betcha.

Trancecoachsays...

Strangely, I was relieved to discover that the title of this video was sarcastic. I actually would have been much more disappointed to read that Delta bent their rules or made special accommodations to soldiers based on a bald-faced publicity ploy draped in the flag of patriotism. I suppose my cynicism has been vindicated -- that the greed that fuels the late-capitalist model in these United States is still alive and well -- thanks to these soldiers who selflessly risk life and limb in order to ensure oil for jetfuel freedom has been preserved.

Psychologicsays...

^ It's done by contract. If Delta was wrong, the soldiers will be reimbursed.

In that situation it's much easier to just pay the fee and deal with it later than risk missing the flight trying to fix it immediately.

I'd be pissed if I thought Delta was charging me more than the contracted amount, but I disagree with painting the entire airline as anti-soldier based on one situation before they've even contacted the airline management about it.

Mazesays...

Keep in mind that these guys and girls don't have a choice in the amount of luggage they travel with. The government requires them to travel with a specific kit. They don't really have the option of "packing light".

Believe me, if I could just pack a change of clothes and a toothbrush for a deployment, I would.

Also, in reference to your second paragraph, it would be uncouth for me to tell you to "eat a dick", so I'll refrain.
>> ^Xax:

I've found the Internet's outrage at Delta pretty damn perplexing. If Delta got their policy wrong, shame on those who made this call. If the U.S. military and/or soldiers are mistaken about the agreement with Delta, sorry, but that's not Delta's fault.
Would it have been nice if Delta waived the fee for the 4th/5th/10th bag? Sure. Would it be nice if they offer all soldiers/vets/crippled old ladies a lollypop? Yep. Would it be nice if airplanes were fueled by farts and monkey snot? You betcha.

Xaxsays...

>> ^Maze:

Keep in mind that these guys and girls don't have a choice in the amount of luggage they travel with. The government requires them to travel with a specific kit. They don't really have the option of "packing light".
Believe me, if I could just pack a change of clothes and a toothbrush for a deployment, I would.
Also, in reference to your second paragraph, it would be uncouth for me to tell you to "eat a dick", so I'll refrain.


I'm not blaming anything on the soldiers; I'm saying the government and Delta need to figure out what their contract is. If it's not sufficient, the government needs to fix it.

No need to be hostile towards me... I'm not sure how you interpreted what I said as a slight against soldiers.

brycewi19says...

First of all, he's a Marine, not a soldier. Soldiers are in the Army.
Secondly, I am going to assume he has honor until he proves me otherwise. As someone who has served our country he has earned that right.
Perhaps that is the difference between you and me - I assume that someone is good until they are proved to be bad. And perhaps you perceive people to be bad until they can prove to you that they are good.

Working with the Marine Corp this past year I can see that the majority of them are very honorable and have earned my respect to assume they are honorable when I first meet them.

>> ^conan:

>> ^brycewi19:
>> ^Esoog:
Not saying I agree with Delta...I actually feel its a shitty policy, and almost all airline baggage policies are pretty shitty...but here is the info straight from Delta's FAQ:
Will the first or second bag policy apply to active U.S. Military personnel checking bags?
No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm).


What they say on their FAQ might not be consistent with what's written in the contract with the U.S. Military.
Whatever is in the contract must be obliged.
That, and have some friggin' honor, Delta. Is a couple thousand dollars worth screwing over honorable men and bad publicity?

what makes you think that guy's a honorable man? just because he's a soldier? i think assuming someone is more noble or similar just because they are member of armed forces is somewhat shortsighted. what about all those lunatics in uniform that massacre civilians?

conansays...

>> ^brycewi19:

First of all, he's a Marine, not a soldier. Soldiers are in the Army.
Secondly, I am going to assume he has honor until he proves me otherwise. As someone who has served our country he has earned that right.
Perhaps that is the difference between you and me - I assume that someone is good until they are proved to be bad. And perhaps you perceive people to be bad until they can prove to you that they are good.
Working with the Marine Corp this past year I can see that the majority of them are very honorable and have earned my respect to assume they are honorable when I first meet them.
>> ^conan:
>> ^brycewi19:
>> ^Esoog:
Not saying I agree with Delta...I actually feel its a shitty policy, and almost all airline baggage policies are pretty shitty...but here is the info straight from Delta's FAQ:
Will the first or second bag policy apply to active U.S. Military personnel checking bags?
No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm).


What they say on their FAQ might not be consistent with what's written in the contract with the U.S. Military.
Whatever is in the contract must be obliged.
That, and have some friggin' honor, Delta. Is a couple thousand dollars worth screwing over honorable men and bad publicity?

what makes you think that guy's a honorable man? just because he's a soldier? i think assuming someone is more noble or similar just because they are member of armed forces is somewhat shortsighted. what about all those lunatics in uniform that massacre civilians?



I think of it as you do, i.e. honorable until proven otherwise. Generally. The difference is in detail: I have a strong scepticism towards everyone in armed forces. Probably because i'm a deeply conviced pacifist. But more importantly: My comment was just to point out the to me strange fact that most folk automatically assume noblest characteristics when talking about soldiers, even without knowing them. I didn't want to offend anyone, usually i try to keep my reservations towards military personel / police officers to myself. Not always successul in doing so it seems :-)

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