That creepy "I'm looking into your SOUL!!!!" stare, along with the (already mentioned) Shatneresque delivery.

It's a bengal and her name is Iris, according to the guy who uploaded the video to YouTube. (See the comments on his other videos for more info)

This guy sent DMCA takedown notices to just about everybody after this video first aired, then ended up having to apologize for being such an ass.

Sugar's story can be found here.

Err.. why again is the 911 operator an "asshole" for attempting to get more information for the police who have already been dispatched? Maybe I'm wrong, but I thought how it worked was:

1. send police to address (note at 00:23 he says he's done so)
2. collect additional information
3. convey information to police (who are en route)
4. keep caller on the line until police arrive (1:04 "did you want me to stay on the line until an officer shows up?")
5. police arrive, now armed with lots of additional information that has been gathered by the 911 operator

See, it's called multitasking, and 911 operators are good at it. They can type, talk, and think at the same time. Unlike many other people, apparently.

So cool. As soon as the train station clip from The Untouchables was posted I thought of this scene. Thanks for posting it.

Someone needs to fix the title here, unless the irony of misspelling "writing" was intentional.