well...if that is this guys real attitude he deserved to be fired anyway.

Oh come on. Isn't this everyone's attitude when they get fired?

And seems from the description that they closed the whole call center rather than just firing that one guy. Regardless, it's not the customer's fault, poor form to take it out on them.

I am a bit puzzled that the comments so far seem to be overlooking the actual underlying problem. This is obviously a management issue, and it is a shocking failure of management to foresee this business outcome. The manager who allowed this to happen is an absolute idiot, and should lose his job.

Or, maybe he was the first one to be let go.......

Are you kidding me? Call centers are like dark alleyways where you can do anything. Jesus, you moron. Every call center I've ever worked was just a cesspool of self assured dipshit managers and idiot idealist managers.

And not just call centers, I have been a game master at several different AAA game companies and the shit just happens. You're puzzled because you're a TOOL. Hire, fire, hire, hire, fire, hire, fire.

Get real. Sooooo shocking.

thanks, that's what i meant.

Yeah, a call center is fucking hell, managers are typically fucking idiots too, "oh you managed an Olive Garden here ya go a management position at a busy fucking call center with constant IT problems, just make sure these scumfucks get here on time and they stay in queue with their asses glued to the fucking chair". I've seen what it's like to take calls back to back with a never ending queue. What I saw were people quitting constantly, not so much firing. Training a bunch of twats for a month and they get burned out after only one more month lol

PAY MORE, HIRE MORE, STOP BEING GREEDY FUCKS and it should be mandated that there is 2 or 3 minutes downtime after each one of these shit calls lol

I only did that shit for 6 months but holy shit man, that gave me PTSD permanently.

You lasted longer than me. I worked in a call centre for 6 weeks and it is scarred on my memory as my worst job ever (and that includes working in an industrial laundry where I had to sort blood and shit stained slaughterhouse overalls).

@ChaosEngine
holy crap! you worked the maggot table too!
jesus..people just do NOT understand what a totally gross and repulsive job that is..oh,and call centers..lasted a week and pulled a half baked on the entire room.

fuck you
fuck you
fuck you
you're cool
and i'm out!

It's hilarious that you say that because that was literally how I ended it haha, someone even made that same reference and we chuckled. Thing was I gave them two weeks and had to train 3 people to do my one job, so I did that, but I didn't shut my mouth for fucking two weeks and they couldn't do anything about it, lol!!!