Who stays on hold that long and just doesn't call back? I wouldn't necessarily see this as intentional(although it's possible I guess). I think being put on hold can many times put you into hold limbo. I know it's happened to me with many businesses, with no obvious intention to screw me. Shit just happens sometimes. The phone systems aren't perfect im guessing and the people who have to work with them aren't for sure. That all being said I still fucking hate Comcast and love to see videos that take them to task.

*wtf

Adding video to channels (Wtf) - requested by ant.

I agree that it may have been unintentional. Still, he has clearly *tried* to cancel his service and is simply being held back by their unresponsiveness. I'd say that is good enough justification to send an email to any corporate Comcast address he can get saying that he has TRIED to cancel but they have failed to respond in a timely manner, and as such he is going to refuse to pay any future bills. They are of course free to cancel his service, which is what he was trying to accomplish all along.

And you are trusting these guys to provide equal access to all sites on the internet, to handle net neutrality without regulation? Yeah, all regulation is bad cause without regulation you always get the best service, right?

Anything the government does will be the worst for the end consumer, and benefit practical monopolies like Comcast. It's like trusting the FDA to regulate Monsanto for the good of the people. The FDA = Monsanto. Literally, they ARE the same PEOPLE. So it is with any "net neutrality" falsely so called.

For example: http://consumerist.com/2014/08/12/comcast-spending-110k-on-award-dinner-for-current-fcc-commissioner-doesnt-understand-why-anyone-thinks-thats-a-probl
em/

I don't want to move anywhere that comcast is the cable provider for. These videos is some bullshit.

And I thought Google Fiber was bad.

Wait, no I didn't, it's fucking great.