Seems like it was bad timing and not referencing the models hair.
http://bougieblackgirl.com/two-white-qvc-hosts-mock-black-womans-natural-hair-humiliates-tv-video/

LOOK! Another cry of racism from someone who has never actually encountered true racism or would even know how to identify 'racism' should they actually ever encounter it! Can you say, "duped by an overdose of mass-media histrionics?" That's right consumers of mass-media, take the race-bait and feed your own delusions!

Talking about your own bad hair decisions through your life does not mean you're criticizing the hairstyles of everyone else around you.

To be so presumptuous as to interpret it that way is the real insult.

I, for one, saw it as just terrible editing/camera choice while she said something not related to the model, not intentional racism/insult, but it's just a guess.

I didn't even see it as bad editing because the whole duration of their time on screen they're talking about how the purse is not a decision you'll look back on in years to come and think "What was I thinking?" like people commonly do with their hairstyle choices throughout their life.

The bad editing part to me is switching to the woman with interesting hair just as they start talking about bad hair. Understandable if they were not on a script, as the camera man had no idea they would say that when they did, and so if this is done 'live' it's just unfortunate. If they edited it after taping, it's terrible.
As a side note, does it look to you like the model is hearing what they are saying and thinking 'WTF!?'?

Moving this video to blahpook's personal queue. It failed to receive enough votes to get sifted up to the front page within 2 days.