This is wrong on so many levels.
Where are the camera footage from inside postal office?

I have kids an they do run around, their kids, Its wrong but they are kids, kids do that, They pick up what they aren't supposed to and do stuff they are not supposed to. They are kids That's what they do.

If the postal workers actually gave a hoot towards their customers then this would not have happened.

But isn't the real issue lack of customer service? Or is it the fact that 1 Government employees don't give a hoot towards its customers and 2 they are union employees.

The way to handle the police is to be polite, respectful of their authority, but while firmly (but calmly) claiming and exercising your rights. Of course, this only works on the 75-odd% of police who are reasonable people. The other 25% are harder to deal with, but being argumentative, belligerent and disrespectful ("fuck you") won't get you anywhere.

If you've ever worked customer service, you probably know the drill: The more angry and unreasonable the customer gets, the more calm and reasonable you become (I think of it as my Jeeves-the-butler routine). Not always, of course, but usually it gets through to them eventually that they are the ones being dicks.

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Facing 30 years in prison for making information free... ludicrous.

I'm an academic and it infuriates me to no end when I'm doing research and some journal publisher wants to charge me $35 to read an electronic version of a paper--$35 that is almost pure profit for the publisher since the author of the article doesn't see a dime of it and the publisher has already collected publication costs through journal subscription fees.

All of this information should be free to the public. Any minimal costs associated with maintaining servers or customer service agents should either be provided through private donations or government assistance.

JSTOR, to its credit, made part of its database free after this incident. I can't blame them for their pricing--they are a non-profit but are forced by the publishers to pay licensing fees for the articles they host. The publishers are laughing all the way to the bank. I'm sad that Aaron Swartz became a victim of what seems to me to be a clear case of greed.

This is how you run a business a lot of corporations seem to forget that their customers are all people too not just piles of money. With this one act of kindness they have created a life long fan of Lego someone who won't just continue to buy their products but someone who will tell others about how Lego saw and read his request and helped him in his time of need. This should be a lesson to all businesses world wide on the right way to approach Customer Service.

Personally, I feel for this guy. Verizon has been the bane of my existence for the past three months. I can especially relate to being transferred multiple times only to have to retell my story each time from the beginning. They sold me home phone/wireless internet equipment and services they assured would work for my upcoming needs. After the move, I spent about three weeks daily with tech support and customer service only to find out it was completely incompatible with my set up. Adding insult to injury I was charged $350 for early termination of the two useless services PLUS they won't accept a trade in of the brand new wireless home phone unit base and 4G LTE wireless device after I was assured by phone several times that they would issue me a "gift card" for them. Bastards. =o(

I've been a fan of the game for some time. I started playing Beta Weekend Event 1 and every BWE after, and any stress test that I could. Since launch I haven't spent as much time on it as I would like, but unlike a certain other MMO it doesn't matter as there is no monthly fee. You can drop it and come back days later without feeling you wasted time playing other games or living life because it is buy to play. With WoW and SWTOR I often felt I had to play at least $15 worth each month to make it worth while. I really don't know why SWTOR is going full Free to Play rather than Buy to Play given the costs to make the game. Most games are going to cost the same amount anyhow, and then you get a game with a huge amount of content for that $60.

The only complaints I've heard were those who wanted endgame raids, those who miss the trinity, and the usual launch woes. (I still can't link my GW1 and GW2 accounts and customer service hasn't fixed it yet, though I've had a ticket open since the early launch for those who pre-purchased the game.)

I like WoW, and keep my free account. Even if they went BtP or FtP, I would still play GW2 more as I think it is just a better game play experience. I liked SWTOR, and while I don't pay the fee anymore (soon to be moot anyhow) I keep the client up to date and still dip in on the free trial on occasion as I do WoW. But for me, I much prefer GW2. I find it near the perfect game experience for me... now I don't watch people play it on Twitch as I do other games like DOTA 2 or some others, but then I don't watch people play any MMO.

I got an i3 and a GTS 450, so a very low powered system, but it plays very well and still manages to look nice. The new beta drivers I installed from nVidia seem to favor over heating the card and shutting the machine down, so I had to turn some detail down to stop that, but the game still looks great.

Now I must level up so I can find that frog juicing quest if it is real...

>> ^ChaosEngine:

>> ^GenjiKilpatrick:
Hah! But no, seriously.
@<a rel="nofollow" href="http://videosift.com/member/lantern53" title="member since August 6th, 2010" class="profilelink">lantern53 knows.. that depriving servers of a living wage and forcing them to bust their asses for 5% gratuity on a $130 check.. you know, builds character.
Struggling in quasi-poverty for years of your life is what the American Dream is all about! duh.
That's why Mitt Romney is such a great American and needs to be President.
He knows what it's like.. to force people to struggle. For their own good.
p.s. - Everyone knows that raising the minimum wage is just another Socialist/Marxist scheme by Obama to disenfranchise the Job Creators in this country.
While I completely agree that people should be paid a living wage, I don't really have a problem with tipping. People should bust their asses in their job, especially if your job is customer facing. Customer service in the USA is so much better than almost anywhere else I've been, (it's particularly bad in NZ)


Just a meaningless anecdote (just find it funny that you mention it):

I went to Sydney once (15 years ago) and the very first day, I went to a place called the Juba Cafe. My friend and I were surprised to find porridge on the menu, because all I knew of porridge was from Oliver Twist or Little Orphan Annie. Our server, who's name was Anna, was really surprised to hear it, so she bought us porridge to convince us it was good. It was. Then, after we ate (before we tipped her) she invited us over to her apartment for some wine that night. When we got there, she had invited all her friends over to meet "her new Americans." They gave us wine, we talked for a long time about NZ (where she was from) and they rolled me the first "baseball bat" that I ever smoked, with the the little cardboard filter in it and everything. They also introduced me to Aphex Twin (the "Richard D. James Album") and we bonded over Ween, which I was surprised to hear they knew all about, even in 97'. So, after we were completely blitzed, Anna and her friends took us out to dinner, where we ate and drank and talked for hours and didn't pay a dime while these guys all treated us to a great first night in their city. I'm not even sure how we got home, but they sure didn't let anything bad happen to us.

The reason I mention it, is that I would say it was, easily, the best service I've ever had in my entire life, anywhere. We had to leave town the next day and I never saw or spoke to any of those guys again. I really wish I'd kept in contact with them because I owe them so much more than a night out. I still roll a fat bat and pop in the Aphex Twin on a pretty regular basis.

>> ^ChaosEngine:

>> ^GenjiKilpatrick:
Hah! But no, seriously.
@lantern53 knows.. that depriving servers of a living wage and forcing them to bust their asses for 5% gratuity on a $130 check.. you know, builds character.
Struggling in quasi-poverty for years of your life is what the American Dream is all about! duh.
That's why Mitt Romney is such a great American and needs to be President.
He knows what it's like.. to force people to struggle. For their own good.
p.s. - Everyone knows that raising the minimum wage is just another Socialist/Marxist scheme by Obama to disenfranchise the Job Creators in this country.
While I completely agree that people should be paid a living wage, I don't really have a problem with tipping. People should bust their asses in their job, especially if your job is customer facing. Customer service in the USA is so much better than almost anywhere else I've been, (it's particularly bad in NZ)


Have you ever been to Japan? Only country I've been to where shops and restaurants have been consistently friendly and welcoming (with a couple exceptions). Every where else is a mixed bag. You get friendly, you get indifferent. You get surly, you get downright rude. The place where I encountered the friendliest waiting staff was my local cafe back in Melbourne (god i miss it) where I've never been obliged to tip (did occasionally though).

>> ^GenjiKilpatrick:

Hah! But no, seriously.
@lantern53 knows.. that depriving servers of a living wage and forcing them to bust their asses for 5% gratuity on a $130 check.. you know, builds character.
Struggling in quasi-poverty for years of your life is what the American Dream is all about! duh.
That's why Mitt Romney is such a great American and needs to be President.
He knows what it's like.. to force people to struggle. For their own good.
p.s. - Everyone knows that raising the minimum wage is just another Socialist/Marxist scheme by Obama to disenfranchise the Job Creators in this country.

While I completely agree that people should be paid a living wage, I don't really have a problem with tipping. People should bust their asses in their job, especially if your job is customer facing. Customer service in the USA is so much better than almost anywhere else I've been, (it's particularly bad in NZ)

Hang with it, guys.. There's nothing like having customer service call you doctor... or at least that's how I rationalize my fucking masochism.>> ^Ornthoron:

>> ^berticus:
i'm part way through a phd program and work harder now than i ever have in any job.
fucking masochism.

Ditto.

ask for Janice. >> ^Trancecoach:

customer service sucks, but always willing to lend a hand.>> ^deathcow:
>> ^lurgee:
"fuck and stuff">> ^eric3579:
What was the bad word? I want to know.


Oooo I love that store!!!

customer service sucks, but always willing to lend a hand.>> ^deathcow:

>> ^lurgee:
"fuck and stuff">> ^eric3579:
What was the bad word? I want to know.


Oooo I love that store!!!

>> ^dystopianfuturetoday:

wat?


You failed. move along.