Oh, God. That nightmare is back.......
Tech support calls from hell. Trying to remove that damn purple monkey from people's computer caused a lot of drug and alcohol abuse among call center employees...
I actually told customers the only way to make sure it was removed was Fdisk, format, and recovery. Or take the system outside, douse with gasoline and set on fire or both just to be sure.....

Tech support!

That's where most of your tech support for <insert company name here> comes from. Whee.

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I once worked in tech support with someone who when his car started overheating, tried turning it off and back on again.

The rest of us found great humor in him trying to "reboot" his car.

Being the tech support for a company that sells and ships refurbished computer equipment and uses FedEx as the primary shipping method, this makes me cringe.

"Why would you send out a computer that is clearly damaged?" ,noting a picture of the box and seeing telltale rough handling.

Years ago, I worked in tech support call center. One day the bosses came by and gave everyone a YoYo with the company name on it. 2 broken monitors and one dude losing a front tooth. They banned them and never gave us anything else......

worked for bell tech support. they have caps already in place on bad credit account holders and new account holders. and when the Telus guys said it has a cap in place already(for roaming) all the other telecom people started back peddling, which wasn't shown. anyone remember when they put martha stewart away for lying. why has that law Never been used since?


out of context was that the cap was for ROAMING CHARGES, which has a delay, sometimes substantial, to when the actual charge is put on the account. but again, all the rates are available online and easy to calculate .
some countries have HUGE charges, so always check! some places is as bad as $10/1mb.

big warning, Pay as you go is not supported on travel, infact pay as you go is barely supported locally and needs some serious loving to trully become a viable option,

contracts are no good, used only as a bribe for the phone, which can be financed now in some 3rd party retailers, but in the eyes of bell canada, not in a contract? barely worth the contact. which means if you arent on a contract, the call centres will have very limited tools to assist you. and will charge up to $25 for reading info to you that you can find in forums and google.

i quit bell not too long ago because of how poorly they treat employees who do well and how blatantly the lies they told us to tell customers where. ugh, hate big telecoms.

Personally, I feel for this guy. Verizon has been the bane of my existence for the past three months. I can especially relate to being transferred multiple times only to have to retell my story each time from the beginning. They sold me home phone/wireless internet equipment and services they assured would work for my upcoming needs. After the move, I spent about three weeks daily with tech support and customer service only to find out it was completely incompatible with my set up. Adding insult to injury I was charged $350 for early termination of the two useless services PLUS they won't accept a trade in of the brand new wireless home phone unit base and 4G LTE wireless device after I was assured by phone several times that they would issue me a "gift card" for them. Bastards. =o(

No wonder why they couldn't do calculations, their 386 didn't have a math coprocessor!!!>> ^Phreezdryd:

This seems a little dated (2009?) to be posted now.
IDE hard drive, and a floppy drive?
Just saying I prefer my tech support scam stories to be more timely.

This seems a little dated (2009?) to be posted now.
IDE hard drive, and a floppy drive?
Just saying I prefer my tech support scam stories to be more timely.

Who ya gonna call? TECH SUPPORT! =oD

As a person who moonlights in tech support, I am dreading when this comes pre-installed on computers. I still have people trying to "get" Windows 7.

In the grand scheme of things, Windows 7 is not a huge leap from XP.

I like the concepts of Windows 8, but I really think they need to make Windows 8 work a little more like Windows 7 for the "newbies" and allow power users and the like to make use of Metro.

>> ^dannym3141:

>> ^EMPIRE:
oh for fuck sake... HOW??? how can you walk around and breathe at the same time with such an obviously useless brain?
Seriously, is this guy borderline retarded? And if he is who was the moron who let him work at a place with highly flammable liquids?

Imo, we live in a world where we're pretty much wrapped in cotton wool. Stub your toe? Make a claim.
We're an arrogant race.. we think everything is safe, and we think we're automatically the top of the food chain whilst forgetting the hard work that got us there
When you think about it you realise that behind all these laws and safety regulations and stuff, we're just animals surviving. We've developed some cool ways to do it in style, but that's still what we are.
If you got dumped on an earth with no sign of human technology, would you be fucked? I think 95% of us would be!


I just think there are stupid people in the world. There are what? Over 6 billion people in the world now? With those type of odds. Someone is going to hit the stupidity jackpot.. (IE, its a million to one shot that an idiot would look in to a fuel tank with a lighter. Boom we have a winner) and a lot of times it's not that they are stupid, Its just that they do not THINK or Even want to. (IE Lady falling on her face while walking and texting. On live TV) I worked Tech support for years. I've had arguments with people over just getting them to check the damn power plug and then have them be surprised when its really unplugged.

"Human history becomes more and more a race between education and catastrophe."
- H. G. Wells (1866-1946)