Why I dislike Microsoft: Part 11

I signed up with Hotmail soon after launch in the late 90s- I can't even remember my address now, it might have been "bhouston@hotmail.com" which was a pretty good one I thought.

We moved countries from Japan to the US, and it was invaluable to have an email address that was not tied to an ISP - a real innovation at the time.

Microsoft bought Hotmail while I was living in LA. I was using my work email as my primary email and sometimes didn't log into my Hotmail account for a week or so. Around the time that MS came up with the wonderful "Passport" feature of Hotmail- they decided to delete Hotmail accounts that have not been accessed for more than 14 days. I went over that limit.

We're planning a holiday to Japan now- I have friends there that I've lost because their address was in Hotmail - safe I thought.

I curse you Microsoft and your short-sighted corporate wankery. A pox on your software house.
dag says...

Comment hidden because you are ignoring dag. (show it anyway)

Do you think I shouldn't be angry about this? Do you think it's good practice to delete someone's account without telling them because they didn't log in within a 2-week period?

And no, I'm not angry at myself friend, I'm angry at Microsoft for deleting my account without telling me- and thereby deleting an address book of contacts. Was that not clear?


>> ^gwiz665:
So, you're angry because you didn't log in within 14 days, and blame it on someone else? I can dig it. Deferred anger, really takes a load off.

Deano says...

Wow 14 days? I think they're a bit more generous these days. You'd think corporations would act a bit more responsibly when trying to get people hooked to their service. Particularly when you've invested time and built up a store of data that belongs to you. My hotmail account is potentially a worry because it's my account for Xbox Live and everything goes through it.

I am going off cloud computing a bit, I just wish offline apps were as well designed as some of the better online services.

blankfist says...

Hotmail is free. My Apple ME.com email has an annual fee.

Here's a gripe about Macs that is irritating me today, simply because I'm dealing with it at the moment. Why does Apple have to release a new OS version every two years or so? Seriously! It's fucking me up with my software (and hardware) purchases!

OSX Tiger was released in 2005. OSX Leopard was released in 2007. Now OSX Snow Leopard is coming out tomorrow. This is fucking me up! I just purchased a brand new, factory-sealed Mac Book Pro in 2007 with Tiger installed and now it's a fucking relic?! What crap. All the new software I need to purchase (or upgrade) requires at least Leopard. Can they just get their OS right and be done with it for a while?

Windows released XP Pro in 2001 and it still works adequately, even though it certainly has it's own problems. I have that installed on one of my machines I use frequently and I never have to worry about software or hardware upgrades requiring a newer version of the OS to work. Sure, they may require an update to the Service Pack, but it's all free and easy to do without purchasing a whole new OS!

Oh, and I just purchased a new Blu-Ray external drive, but the Mac OS won't play protected BD movies. Oh and don't get me started on iTunes updates with a 80MB download that happens every time a new syncable device change happens (which is VERY often)! And most important what do apples and felines have to do with each other? Nothing. It's confusing. Cats don't even like fruits, because they're carnivores.

There. Those are some legitimate gripes for you Apple-Cult hipsters to choke on for a while.

rottenseed says...

dag, didn't all of this happen like 10 years ago?

even if your complaint about this was your first blog when videosift just opened, this complaint would already be dated...

This blog is the equivalent to me saying "Why I don't like cellular phones part 11: I hate having lug around that giant battery on my shoulder"

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

It's true, they do release more often- but on the plus side, they work hard on backward compatibility. I just installed Leopard on my wife's 5 year old iBook, and it works beautifully.

WRT Bluray, Snow Leopard supports it, I believe and is only $29

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

It did happen 10 years ago. Part of point is that Microsoft's capricious business decision has had a long-range negative effect on my life.

>> ^rottenseed:
dag, didn't all of this happen like 10 years ago?
even if your complaint about this was your first blog when videosift just opened, this complaint would already be dated...
This blog is the equivalent to me saying "Why I don't like cellular phones part 11: I hate having lug around that giant battery on my shoulder"

blankfist says...

>> ^dag:

Are you sure it will support Blu-Ray? I don't think so. Regardless, it won't play commercial BD movies currently, so I doubt it will in the future - with XP it can easily be scaled to play BD movies because the OS doesn't interfere.

And where did you read about the $29 price tag for playing BD movies? Is that an enhancement feature you have to purchase? Haven't seen that on any blog.

If you don't have an intel mac, you can't install Snow Leopard anyhow. Backwards compatibility, baby.

Hey, I can dis. I've been using Apple products for a long, long time.

marinara says...

I can sympathize with Dag about losing his old address book.

Man, I have a laundry list of corporations I hate, but I think a whole lot of people feel like me.

All it takes is for company X to do something shitty, then that company's adversarial attitude makes them a new enemy for life.

Where I live I have a mental list of places I will never shop at.

gwiz665 says...

Of course it sucks to lose your contacts, but 14 days, dude. If there was no warning at all, then it was poor service, but still, where were they going to warn you if they only had your hotmail?

>> ^dag:
Do you think I shouldn't be angry about this? Do you think it's good practice to delete someone's account without telling them because they didn't log in within a 2-week period?
And no, I'm not angry at myself friend, I'm angry at Microsoft for deleting my account without telling me- and thereby deleting an address book of contacts. Was that not clear?

>> ^gwiz665:
So, you're angry because you didn't log in within 14 days, and blame it on someone else? I can dig it. Deferred anger, really takes a load off.


dag says...

Comment hidden because you are ignoring dag. (show it anyway)

^Just to be clear, are you saying that you think it's reasonable to delete a mail account after 14 days if it hasn't been accessed in that period - and I should have been OK with that?

demon_ix says...

14 days is a bit low, even considering how most people check their mail on a daily basis, and some much more than that. They should have at least kept it suspended for a couple of months and only then deleted.

My Yahoo Mail account still works, even though I haven't logged in it for the past 2 years. Funny how that goes.

campionidelmondo says...

>> ^dag:
Well, I've kind of done it again, putting all my eggs in one basket with gmail. But I do download my whole mailbox every once in a while to be safe


Downloading your inbox? You old people crack me up Do you print out all the emails, too, in case of a computer apocalypse?

Did you try to contact Hotmail support after they deleted your account? Might just have been a mistake, I don't remember such a short inactivity limit.

To be honest I think there are very few good software companies and most of the big ones are pretty bad. Don't get me started on Apple's business practices or how I curse at iTunes everytime I'm forced to use it.

gwiz665 says...

I'm saying that with 14 days, you had plenty of time to log in and yes, in the end you should accept it. I do think it's a short while - what if you were abroad for a month, for instance. I think that that 14 day limit is a thing of the past in any case. I have all my stuff on gmail now too, and I don't do backups at all.

I can't think of a time after I got a computer where I didn't check my email at least one or two times per week (I think I got Internet access in 1998), so I can't really sympathize more than that. They should obviously have suspended it and kept it for a while, so you could get it back when you got back to it, but still 14 days is a relatively long time too.

I see this as Microsoft bashing because it is Microsoft.

ReverendTed says...

14 days is unreasonable because Hotmail isn't everyone's primary account. Once I started using a POP mail client, I used to check my Hotmail once a month. My Gmail's the same way. It's just an extra account I keep handy for this and that. I lost my Hotmail account after a 60-day inactivity. I just forgot to go check it for a couple of months.

Some folks go on vacation for a couple of weeks where they can't even access the Internet (and probably wouldn't want to anyway).

And besides that it just doesn't make sense - storage is cheap. What's the justification for a two-week inactivity deletion policy? It can't reasonably be space concerns.

(And dag - I'd take campiondelmondo's advice and contact Hotmail support. Hotmail accounts are supposedly only "inactivated" after 120 days and "recently" deleted e-mails might be recoverable. Back when it was MSN Hotmail there was a 30-day inactivity period.)

Here is an entire forum on Windows Live Help devoted to "Lost or Deleted Emails".

blankfist says...

And don't even get me started on the OSX QuickTime export error -1309! It can be fixed half the time by adding or removing a single character from the export filename. I kid you not. You can look it up in the forums.

I love Apple, but it's just being hip sheep to say they don't crash or "just work", because they do in fact crash (crashed on me last night and this morning while transferring large amounts of data) and don't always work.

They fall prey to the same OS ills of Microsoft, but Apple doesn't try to be as accommodating as Microsoft when it comes to opening their OS up for third party peripherals and upgrades. My external Blu-Ray burner "just works" on XP (a 2001 OS) and won't work on my recent Tiger OS.

There. I've done it again. Choke again, hipsters.

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

Hotmail's policy is much more reasonable now of course- they didn't keep that policy for long, because people like me were screaming about it. I did contact them about it, but the account had actually been swooped on by another "bhouston" and was active. They said they couldn't do anything about it. This was back in about 97, remember.

videosiftbannedme says...

I keep waiting for Microsoft to release Windows BG. 'Cause you KNOW Bill Gates' machine is rock solid, and if he ever gets a BSOD, he has an army of engineers going down to the memory registers to figure out what happened.

I want that OS.

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