The Truth About the Infamous McDonald's Hot Coffee Incident

A balanced look at the pros and cons of the McDonald's hot coffee case.
Mordhaussays...

This is more of an opinion. While other lawsuits have failed and Mcdonalds as a chain has not changed their holding temperature, they and other retailers have made significant effort to make warnings clearer, as well as adding cup features to mitigate or prevent the likelihood of spills.

In the case of the original lawsuit, 12 jurors found that they agreed that Mcdonalds had failed in providing adequate recompense. The lady simply wanted her medical bills covered, a statistical zero loss for a company the size of Mcdonalds. They made a huge error in deciding this was the case that they were going to take to court to prove, once and for all, that they were right and that customers who burned themselves could go pound sand. In retrospect, they should have settled for the medical bills out of court.

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