It is obvious that people "close" early. I used to try to close the shop 5 minutes after we were supposed to close. Theoretically, it was supposed to take 30 minutes to close to go through all of the paperwork, money, etc.

Sometimes I would have people get there five minutes after. And even though we were closed and I had my coat on, I would re-open the store. I would answer the phones a clear fifteen minutes after we were closed... it's a job, do it well. Do your fucking job.

>> ^BoneRemake:

@Stu
I have never seen or heard of this idiotic practice before, I do not live under a rock. What I have experienced is a different posted note on the front of the store that states the different closing hours due to holiday or fire drill or what not.
This assumed alignment to un-posted opening hours is in poor practice. If you are going to change your regular hours, post a fucking note a couple days before, I would be and will continue to be pissed off if some dick smack closes earlier then posted times, because they are being dick smacks.
It is laughable how some of you people are putting this on the shoppers for going last minute.

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Believe me, every other day the retail workers smile and say 'yes, you are right, how can we help you?' to all the asshole customers. But ON CHRISTMAS EVE! Just ONE day of the year, just frigging think about the retail workers! Since they already work 364 days a year now, after Thanksgiving was taken too. Is it too much to say 'On Xmas Eve, PLEASE let them leave work on time! JUST Do your shopping before 7:30pm on Christmas EVE!

Yes, the store hours might be untilo 8pm, but do you HAVE TO BE THE ASSHOLE WHO SHOWS UP AT 7:59???? Show some respect to the people who already are working their butts off and get no respect, no thank yous, no holidays off!

Thank God I am not working retail any more, but my best friend is, and so are lots of my other friends. They are the hardest working people, and still, they are the ones that worst of everything.

And things like this last minute shopping not just Walmart. I never worked for Walmart, but I salute this manager for standing up to the employees. I am sure the other money-hungry retailers were still ushering people out around 8:50pm and having cashiers stay there, just because the elite wanted to have their last minute leisure shopping 'when it is finally quiet in the store'.



>> ^Darkhand:

>> ^mintbbb:
>> ^VoodooV:
The guy's a douchebag but he is right. There is no inherent right to shop. They have the right to refuse service.
That said. It's a stupid policy. Deny entry at 8. Sure it takes longer to close because you have to get the people out..but so what. It doesn't take THAT long to get people out vs the bad PR incidents like this generates.
Let the consumer whores shop. that standoff was completely unnecessary.

It does take that long to get people out. When a store closes at 10pm, you have to pretty much try to wrestle some people out by 10:30. Turning off the lights and announcing that the store is closed does not help. On a normal night, people have to be scheduled at least that extra 30 minutes late. So, even now, I am sure nobody gets to go home before 8:30.
It is frigging Christmas eve! Retail workers are people too (surprise!), and they might want to get out of the store and to their families, and not stay extra late because some idiots want to do LAST MINUTE SHOPPING.

Mintbbb,
I understand what you are saying but I disagree.
Are retail store workers people? Yes. But unfortunately they are people with jobs, and that job is to allow people to shop. I've never heard of a policy where "Yes the store is open until 8:00 but we stop letting people in at 7:30".
I understand these people have homes,families,children,cats,etc to get home too but when you work retail it's part of your job. You (unfortunately) have to service guys like these who wait till the last minute and make you late going home.
As a person who did customer service extensively I've had people plenty of time call up 10 minutes before closing and I don't say to them midway through the call "I'm sorry I was not able to resolve your computer issue, however it is now 6:00 PM and we are closed, please try your call again tomorrow HAVE A NICE DAY click . Nor do we stop picking up at 5:30 because everyone wants to leave at 6:00.
What's happening sucks but the Manager and everyone in the store needs to suck it up and let those people in.

>> ^BoneRemake:

@Stu
I have never seen or heard of this idiotic practice before, I do not live under a rock. What I have experienced is a different posted note on the front of the store that states the different closing hours due to holiday or fire drill or what not.
This assumed alignment to un-posted opening hours is in poor practice. If you are going to change your regular hours, post a fucking note a couple days before, I would be and will continue to be pissed off if some dick smack closes earlier then posted times, because they are being dick smacks.
It is laughable how some of you people are putting this on the shoppers for going last minute.


^^

My home depot closed early for a "Christmas Party" when I rented a floor sander. I couldn't get all the pads I needed to finish sanding my floor and had to re-sand the floor again. But they posted ample notices announcing their early closure for their holiday party so I had no one to hold responsible but myself.

>> ^Stu:

You have honestly never heard of this? Have you lived under a rock your entire life? This happens everywhere. Go to any restaurant tonight and you'll see it easily. Kitchens always close early. Is it posted? No. Is it common sense? Definitely.

Dude you don't have to be insulting about it. I don't live under a rock I was just expressing what has happened to me in my personal life.

I'm not going to show up at a restaurant 20 minutes before they close because it's going to take me 10 minutes to get seated, 5 minutes to get water, and 5 minutes to decide what I want and then their going to be closed.

But at a retail store? When I'm going shopping I know what I want. I'm in and out in hopefully LESS than 20 minutes. I personally feel really bad if I keep people there after they close because I know it sucks to have to wait for someone to buy something when all you want to do is go home.

I'll give you the fact that most people are not like me, and most people will be horrible rude and/or indignant and not care about your "closing time". But this is just one of the perils of being a retail store employee.

@Stu

I have never seen or heard of this idiotic practice before, I do not live under a rock. What I have experienced is a different posted note on the front of the store that states the different closing hours due to holiday or fire drill or what not.

This assumed alignment to un-posted opening hours is in poor practice. If you are going to change your regular hours, post a fucking note a couple days before, I would be and will continue to be pissed off if some dick smack closes earlier then posted times, because they are being dick smacks.

It is laughable how some of you people are putting this on the shoppers for going last minute.

You have honestly never heard of this? Have you lived under a rock your entire life? This happens everywhere. Go to any restaurant tonight and you'll see it easily. Kitchens always close early. Is it posted? No. Is it common sense? Definitely. >> ^Darkhand:

>> ^mintbbb:
>> ^VoodooV:
The guy's a douchebag but he is right. There is no inherent right to shop. They have the right to refuse service.
That said. It's a stupid policy. Deny entry at 8. Sure it takes longer to close because you have to get the people out..but so what. It doesn't take THAT long to get people out vs the bad PR incidents like this generates.
Let the consumer whores shop. that standoff was completely unnecessary.

It does take that long to get people out. When a store closes at 10pm, you have to pretty much try to wrestle some people out by 10:30. Turning off the lights and announcing that the store is closed does not help. On a normal night, people have to be scheduled at least that extra 30 minutes late. So, even now, I am sure nobody gets to go home before 8:30.
It is frigging Christmas eve! Retail workers are people too (surprise!), and they might want to get out of the store and to their families, and not stay extra late because some idiots want to do LAST MINUTE SHOPPING.

Mintbbb,
I understand what you are saying but I disagree.
Are retail store workers people? Yes. But unfortunately they are people with jobs, and that job is to allow people to shop. I've never heard of a policy where "Yes the store is open until 8:00 but we stop letting people in at 7:30".
I understand these people have homes,families,children,cats,etc to get home too but when you work retail it's part of your job. You (unfortunately) have to service guys like these who wait till the last minute and make you late going home.
As a person who did customer service extensively I've had people plenty of time call up 10 minutes before closing and I don't say to them midway through the call "I'm sorry I was not able to resolve your computer issue, however it is now 6:00 PM and we are closed, please try your call again tomorrow HAVE A NICE DAY click . Nor do we stop picking up at 5:30 because everyone wants to leave at 6:00.
What's happening sucks but the Manager and everyone in the store needs to suck it up and let those people in.

>> ^mintbbb:

>> ^VoodooV:
The guy's a douchebag but he is right. There is no inherent right to shop. They have the right to refuse service.
That said. It's a stupid policy. Deny entry at 8. Sure it takes longer to close because you have to get the people out..but so what. It doesn't take THAT long to get people out vs the bad PR incidents like this generates.
Let the consumer whores shop. that standoff was completely unnecessary.

It does take that long to get people out. When a store closes at 10pm, you have to pretty much try to wrestle some people out by 10:30. Turning off the lights and announcing that the store is closed does not help. On a normal night, people have to be scheduled at least that extra 30 minutes late. So, even now, I am sure nobody gets to go home before 8:30.
It is frigging Christmas eve! Retail workers are people too (surprise!), and they might want to get out of the store and to their families, and not stay extra late because some idiots want to do LAST MINUTE SHOPPING.


Mintbbb,

I understand what you are saying but I disagree.

Are retail store workers people? Yes. But unfortunately they are people with jobs, and that job is to allow people to shop. I've never heard of a policy where "Yes the store is open until 8:00 but we stop letting people in at 7:30".

I understand these people have homes,families,children,cats,etc to get home too but when you work retail it's part of your job. You (unfortunately) have to service guys like these who wait till the last minute and make you late going home.

As a person who did customer service extensively I've had people plenty of time call up 10 minutes before closing and I don't say to them midway through the call "I'm sorry I was not able to resolve your computer issue, however it is now 6:00 PM and we are closed, please try your call again tomorrow HAVE A NICE DAY *click*. Nor do we stop picking up at 5:30 because everyone wants to leave at 6:00.

What's happening sucks but the Manager and everyone in the store needs to suck it up and let those people in.

Totally agree. It would be interesting to see what brought the AM to the entrance to begin with. He should have let them in, the customers are pushing too hard but it is totally ridiculous these guys did not get in there. The time is posted and they should have compensated for a huge last minute rush. I think what may have happened is the rush was so intense and they were understaffed. That is mismanagement. Let them in.

I hate, hate, hate all big box stores, if I had to go in that piece of shit maze of animals I would know exactly what I wanted and GTFO; woulda taken ten minutes.



>> ^BoneRemake:

I would stop shopping there and write a nasty letter to their boss'.
I would not be so audacious to make a big fluff like that at the door, but I feel that Walmart manager is wrong, one hundred percent in the wrong, advertised hours are such an hour to such an hour, you do not deny customers entry so you can start wrapping up your till's and clearing the store early.

I do not think the guy should be fired or whatnot, maybe demoted as he obviously has no sense of customer service. Walmart is wrong-oh !

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>> ^VoodooV:

The guy's a douchebag but he is right. There is no inherent right to shop. They have the right to refuse service.
That said. It's a stupid policy. Deny entry at 8. Sure it takes longer to close because you have to get the people out..but so what. It doesn't take THAT long to get people out vs the bad PR incidents like this generates.
Let the consumer whores shop. that standoff was completely unnecessary.


It does take that long to get people out. When a store closes at 10pm, you have to pretty much try to wrestle some people out by 10:30. Turning off the lights and announcing that the store is closed does not help. On a normal night, people have to be scheduled at least that extra 30 minutes late. So, even now, I am sure nobody gets to go home before 8:30.

It is frigging Christmas eve! Retail workers are people too (surprise!), and they might want to get out of the store and to their families, and not stay extra late because some idiots want to do LAST MINUTE SHOPPING.

"Lady Outside Wal-Mart Allegedly Pepper Sprays Fellow Customers: In an attempt to get the best deals. Another Wal-Mart customer was shot outside his car in an attempted robbery."

"Black Friday got off to a dark start in the U.S. as several shootings, a bomb scare and a pepper-spraying shopper marred the annual post-Thanksgiving buying blitz."

Terrible terrible things are happening on Black Friday. Let's condemn them all as nasty stinky hippies.

Not better than the Springfield Shopper editor: "Come on, you're going to kill him with a pastry? I've seen this man eat a bowl of CHANGE!"

>> ^quantumushroom:

Amusing, but when the video ends, you still have a herd of homeless overunning a public park. There's a time and place, peeps, and there are plenty of places willing to feed the homeless. The real trolls are the feeders, trying to make a "statement" about how the city treats its homeless, but when it's people who refuse to help themselves, no city or charity can 'save' them.^{[citation needed]}
Do liberals know who the homeless are, besides useful tools for 'activism'? Forget Hollywood bullsh1t, these are not the down-on-luck, hat-in-hand, willing-to-work hopefuls of yesteryear. Discounting the mentally ill, many are belligerent bums who demand handouts (wonder where they got their sense of entitlement)?^{[citation needed]}
In one of the downtown cities here, these lovable tramps sleep on the steps of city hall and have taken to pissing anywhere they feel like. The stench is so bad, city trucks drive around each morning spraying the streets and alleys with restroom cherry or lemon deodorant.^{[citation needed]}
Maybe Clever Goofus should go to each small business in the area and explain why bums who drive away potential shoppers are good for the local economy as well as tax base.^{[citation needed]}


http://xkcd.com/285/
FTFY;