I hate Sprint! "Total due: $1,716.52"
Yeah, you read that right. I called the automated line to pay my bill and when that annoying computer bitch read me that total I nearly died of a hart attack.
Then I pull up my bill online and look at the charges: $1,300 worth of roaming, which is fucking bullshit for two reasons:
1) I live less than a mile from the Sprint store, and I make 99.99% of my calls there.
2) THERE'S NO ROAMING CHARGES FOR MY PLAN!
And then there was looking at another $640 dollars accrued in overages... So I pull up the call history for my other line, which is my girlfriend's and only used to make and receive calls to and from me. (She has her own other phone) The call history proves it. So then I start to see where the charges start accruing - and I look at the phone number the calls came to/from.... ME!
How the FUCK can I be charged for minutes when
1) It's a damn FAMILY PLAN where all calls are free to each other and
2) ALL CALLS TO OTHER SPRINT MOBILE NUMBERS ARE FREE ANYWAY
God, I hate Sprint.
I'm currently on hold with them.. and she's back. Apparently they have to create a case to get those charges taken off and to make sure they don't happen again. THEY SHOULDN'T HAVE HAPPENED IN THE FIRST PLACE, ASSHOLES.
Then I pull up my bill online and look at the charges: $1,300 worth of roaming, which is fucking bullshit for two reasons:
1) I live less than a mile from the Sprint store, and I make 99.99% of my calls there.
2) THERE'S NO ROAMING CHARGES FOR MY PLAN!
And then there was looking at another $640 dollars accrued in overages... So I pull up the call history for my other line, which is my girlfriend's and only used to make and receive calls to and from me. (She has her own other phone) The call history proves it. So then I start to see where the charges start accruing - and I look at the phone number the calls came to/from.... ME!
How the FUCK can I be charged for minutes when
1) It's a damn FAMILY PLAN where all calls are free to each other and
2) ALL CALLS TO OTHER SPRINT MOBILE NUMBERS ARE FREE ANYWAY
God, I hate Sprint.
I'm currently on hold with them.. and she's back. Apparently they have to create a case to get those charges taken off and to make sure they don't happen again. THEY SHOULDN'T HAVE HAPPENED IN THE FIRST PLACE, ASSHOLES.
Load Comments...
Discuss...
Enable JavaScript to submit a comment.