dag says...

Comment hidden because you are ignoring dag. (show it anyway)

Hmmm, isn't a bit of a sweeping generalisation to say that all of Apple sucks just because you're having issues with a firmware update on your beat up iPod?

Is it a common problem- a known issue? Technology fails no matter who produces it. Your firmware may have been hit by stray cosmic ray, no telling.

shuac says...

Wow, what a poorly-constructed argument. BF, you may have opted out of a few too many essay questions whilst in school. Let me help you out, buddy.

If you make an assertion you should demonstrate it with a preponderance of evidence where possible. You kind of did that with the firmware story (although I'm not sure any rational person would agree that because you had one iPod go wonky on you that Steve Jobs has raped you in the mouth...but whatever). It would have helped this point to have at least one additional story about how an iMac failed you, how your Nano konked out, or how a MacBook Pro had a bunch of dead pixels. You see? Once you establish a pattern of similar experiences, then your claim gains weight.

The customer service complaint wasn't backed up by any story. All you say there is that "as you will notice if you ever buy one of their products, is terrible with not only customer service..." Well, you've got to demonstrate that, m'boy. How is their customer service bad?

A point about structure: your second and third paragraphs basically say the same thing, containing the same points, and one lessens the impact of the other. Each paragraph should argue a single, unique element of the argument. Well-constructed arguments are very economical with their word usage and they rarely repeat themselves other than to sum up.

To sum up: have bucketloads of evidence, back up each assertion presented, and be sure each element of your argument gets its own paragraph.

Here endeth the lesson.

blankfist says...

Obviously, the Scientology cult of Apple has been angered. But, yeah, maybe I am being too harsh, but I was trying to not go into too much detail when writing this. Let's just say, this isn't the first issue I've had with an Apple product, and this particular iPod was new when the first firmware update took it down that dark path.

The fifth generation iPods have been out for a while, and mine has been sitting in a drawer for a long time because it is simply a POS. I just recently dusted it off and tried to upgrade the firmware to 1.3 thinking maybe they shook the kinks out of the update, but of course it ruined my iPod for good. It was only a matter of time before I stabbed my knife blade through the screen.

Maybe I shouldn't post an anti-Apple post when I'm drinking sangria. Or maybe Apple can suck my ass. Also, you can read my earlier post against Mobile Me if you want to see the beginnings of my public outrage against Apple. There, too, the army of Dag was there to defend Apple's honor.

dystopianfuturetoday says...

My heavily used 5 year old iPod has had zero problems. My 4 year old MBP is starting to show its age, but over all has been pretty dependable.

If I was going to fault Apple for something, it would be the outrageous expense of its hardware and peripherals.

Jaace says...

I've never had a problem with my Macs...but all the time with PCs (Dell and the like). Maybe you should take better care of your hardware before you start ripping on companies.

Sounds like stupid user error to me.

budzos says...

Their marketing sure is successful though. Can't tell you how often nooblets ask me "but why don't you use Apple?" when I reveal I work creatively on computers using PC. I find this just one of several rather useful litmus tests for sorting those who know something from those who know what they're told.

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

For me, it's a very personal issue about getting things done. Apple can fuck right off with all their hipster douchebag marketing. I don't let that distract me.

I use both XP and a Mac on a daily basis- I'm at least 50% more productive and less frustrated on my Mac.

RedSky says...

If you hadn't mutilitated your 5G iPod yet, I'd have recommended installing rockbox firmware on it. Far better and more customisable than default and plus it bypasses iTunes altogether and allows you to drag and drop music onto it. Would have been a good chance it would have fixed your problem too.

Anyway, I totally agree they overprice their computer/laptop line tremendously although frankly the iPod line, particularly the 5G and down hard disk models are a great piece of hardware and having tried various other digital audio players, I think they're one of the best in sound quality. I also dislike their style and simplicity over functionality and customisation attitude although there's obviously a huge demographic this appeal to. Still, the fact that iPods are now filled with bloatware that practically no one uses, while they can't seem to integrate a decent audio equaliser into it it sad. Not to mention scroll wheels and touch-keyboards for all their sleekness will never be as easy to use as tactile keys.

Haven't dealt with their customer service, but I recall a mate of mine in high school managed to have his iPod replaced because he claimed it scratched too easily.

MarineGunrock says...

I bought an ipod a couple of years ago and from the very start it was fucked up. It would not play more than 15-20 seconds of a song if I was using it with headphones, yet worked just fine in my car charger/FM transmitter. It's an issue with the "pause if the headphones come out feature"? Yeah, nope. Even when it's playing and I pull the cord out, it keeps playing. Besides, why the fuck do you really need that feature? It's just one more thing to go wrong. Will it really be the end of the world if you accidentally pull the cord out and you miss three seconds of audio on your song or movie?

So anyway, I called customer "service" to get it fixed, and they tell me that it's out of the warranty period. WTF? I just bought it. Well, apparently vendors are supposed to pull units off the shelf that are a certain age and send them back, so apple automatically assumed this one was too old to be covered. Well fuck you, apple. I just didn't care enough to follow through with it because it worked fine in my car, which is really the only reason I got it.

budzos says...

I've been trying to resist but I was looking at the new iPhone yesterday and man that thing is sexy. My Motorola Razr looks like a damn antique by comparison. Plus I want to make some iPhone games so it only makes sense for me to have one.

budzos says...

Dag, are you fucking kidding me? Can you please give a brief description of what types of tasks you perform that are 50% more efficient on a Mac? It's a goddamn operating system, I don't see how Photoshop, Flash, 3D work, etc. is any more productive under one O/S versus the other.

Sarzy says...

^Well, dag said that he was 50% more efficient, not that the applications were 50% more efficient. Perhaps he just loves using his Mac so much that it just inspires him to be more productive?

blankfist says...

My MBP is pretty awesome, though. It works like a charm. My MacBook Air can have the occasional minor hiccup here and there, but it, too, works to be expected: as an overpriced tiny laptop that surfs the web adequately.

On my MBP, I do most of my work as a programmer on the XP partition. I'm sorry, but there are a number of things you can do on a PC operating system you simply cannot do easily on the Mac OS. Even basic shit like... for instance, on a PC open a txt document and past in a YouTube embed code. Now save that txt document as an html file. Now open it in a browser. Alas, the video appears!

Now do the same thing on Mac. WTF!

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

It's a heap of little things that all add up. Navigating files, app switching, pdf viewing, file finding, etc.

And it's the things that don't happen:
No stupid search dog.
Are you sure you want to access the Internet?
Paint
auto-selecting an entire word when I just want a couple of letters
Virus scans
Windows networking hangups
"helpful" copy and paste windowlets that appear every time you Ctrl-C and just. won't. go. away. No matter how many times you turn them off.



>> ^budzos:
Dag, are you fucking kidding me? Can you please give a brief description of what types of tasks you perform that are 50% more efficient on a Mac? It's a goddamn operating system, I don't see how Photoshop, Flash, 3D work, etc. is any more productive under one O/S versus the other.

blankfist says...

>> ^dag:
It's a heap of little things that all add up. Navigating files, app switching, pdf viewing, file finding, etc.


Apparently Dag's job consists of looking at shit on his computer. Never in there did I hear anything career specific.

MarineGunrock says...

Really dag? I never see a dog, you can turn off the user access controls (but they're great for keeping programs from installing themselves, and they SOOO much less bothersome than the ads would have you believe) So what if paint is on there? You don't HAVE to use it. Word select does get irritating, but only in address bars (for me anyway), and I never see windowlets. Wait, what's that? Because I don't use programs that use them? Well then that makes it the program, not the OS.

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

I've got more-

No decent terminal program
Reliance on Dos windows
Non-compliant Internet Explorer
Shitty wireless networking
"Windows Genuine Advantage" hassles, even when you are legit.
DLLs.
The registry

I could go on ...

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

Refusal of MS to include Java runtime in IE
Windows Media Player uber marketing suckage start page.
"Customized" Vista installs from Dell, HP et al that add layers of cruft to things like networking and photo management.
Outlook's (and the chopped down Vista Mail) continued refusal to play nice with HTML mail

NetRunner says...

All those spurious mentions of owning the means of production are throwing me.

iPods are made in China, you know. They're probably built using child-slave labor, or worse -- with a government subsidy!

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

Hmmm. I don't think it's reaching to say that MS has historically refused to embrace standards and has tried to undermine them by "embracing and extending". J++ is the big one that comes to mind- but you could say the same thing about web standards.

You guys can keep sucking the Microsoft teat - I realize that Apple is not much better from a corporate responsibility standpoint- but at least they put some thought into how humans use software.

One last thing.

blankfist says...

Haha. I've never seen the acid test. My MacBook Air Firefox got 72/100.

[edit] Like I said before, both have their problems. I suppose if I had to pick between iPod and any other music device, the iPod would be the only choice, really. It just ticks me off when you control the production of all Apple products (unlike MS) and, in my experience, there are more technical issues than necessary.

Also, when I launch Apple QuickTime I get adverts. That is if I didn't directly double-click on a mov file. In fact, Apple QT has been showing adverts since version 4 or 5, right? Still, QT is a pretty dope player, or at least used to be.

budzos says...

Sorry Dag, it's not ringing true to me.

"Oh noes, Windows Media Player* shows me ads when I start it up the first time... NOW I'LL NEVER MAKE THAT DEADLINE!! Quick fire up the MacBook!"

Hhaha, fanboy.

*Windows Media Player can be configured as you like, including not showing you ads when you start up.

Ornthoron says...

As a GNU/Linux user, I laugh at all your problems. It has all of the advantages Dag is listing for Mac, and is endlessly customizable. You do however need a laptop with proper Linux support. But if money is not an issue, a Thinkpad works perfectly.


I will now run and hide.

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

>> ^budzos:
^ God knows 100% compliant web rendering helps productivity!


Legions of web developers pulling their hair out over crazy IE6 layout hacks would agree with you completely.

And as for the "Windows for Dummies" snark- I see you have adopted the Microsoft mantra- "let's treat users as idiots, they'll come around to our way eventually".

Bow to your god, windows boy:


budzos says...

That's not the argument we're having! ^ You said *using* a Mac makes you more productive. The fact that you have to devote time to support Windows in a web development environment doesn't make *using* Windows any less productive.

I'm not a Windows boy, I just call bullshit on either side saying their platform is better. You still haven't said anything that I see validating the claim that *using* (read: NOT "devloping for") Windows would slow you down significantly vs. Mac.

The "Windows for Dummies" comment reflects the fact that the majority of Windows niggles you listed seem to be based on Windows programs' default settings not being exactly to your liking.

Again, I am NOT a Windows/MS proponent. I'm here on the truthy middle ground where people use what works for them. As a web designer/games guy I have no problems using Windows or Mac... historically I have owned PC hardware and software and so the legacy sustains itself. I just get extremely annoyed when people ask me "Why don't you use a Mac?"-- and the implication is that I'm not professional or successful because I'm using boring ol' business PCs to perform the magic of web design. People who ask this type of question never know what the fuck they're talking about, and are clearly just regurgitating the message Apple's marketing department has successfully indoctrinated them with.

Just stop spreading the BS that Mac is inherently more productive, and we're cool.

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

^I believe I said I'm more productive, and if you'll read my comment again, you see I said that it's a personal issue - and that's no BS. My work includes formatting web pages and emails to display across different browsers and mail clients.

As part of my work, I also move around to lots of different workstations in different locations that are configured with "default" settings for both Mac and Windows. Everytime I sit down at a new Windows box, I spend 20-30 minutes configuring it to work the way it should work out of the box.

With the strange Macs, I sit down and start working.

spoco2 says...

Man, there's some heated back and forth here... that's for sure.

Mac vs PC for Me?

PC:

Pros
* WAY cheaper hardware, seriously. My house was robbed recently, and my laptop stolen. This was a 3 years old Dell Inspiron that was about 2Grand (AUS) at the time of purchase. To replace that with a Dell Inspiron that's way better specced now...? $AU745 To replace with an Apple with a similar size screen (I don't want anything less than 14" it gets used as a DVD player for the kids in the car when we go on holidays)? $2,700! Seriously insane! The cheapest laptop they offer AT ALL? $1600, with a 13" screen... Holy crud. You can argue all you like about build quality and included features etc. etc. But if you don't offer some damn sort of entry level computers, then you've lost me I'm afraid.

* Games. I like to play PC Games, playing through Bioshock was blissful. I hardly ever get to these day (4 kids under 6 will do that to you), but I like to buy a game every six months or so and get some playing in now and again... and I'm afraid the PC has the Mac beat in every possible way here.

* I actually really like Windows Media Player. I didn't for ages. Up until, erm, I think it was version 10, I was a staunch Winamp user. But now, WMP is great. And I have no idea what you're talking about with ads in it, because I never see any, it opens in my library. But then I guess I never use online music stores as I'm old fashioned and actually like to get a physical CD for my music.

* It's what I'm used to... I've been using PCs since DOS, so I'm kinda comfortable with them, and I have no real issue with them or Windows. Is it a crap reason to stick with an operating system? Maybe... but it's a reason.

* Even moreso... It's what the Wife is used to: She really doesn't want to learn some other operating system. And she uses all the pcs in this house, so that's a serious consideration.

Cons
* Lack of a unix based terminal... yup, agree there. When you're doing web based development, and the things you're doing are deployed on Linux boxes, it would be really nice to be able to have a local setup that mirrors that. Can't really on a Windows box (and no, Cygwin doesn't count).

* Windows Movie Maker/ Windows DVD Maker: When I first got Vista I got really excited about Windows DVD Maker because the look and feel of the menus it can create and the way it all seems to fit together looks superb. After having it now for a year and a half or so, I think I have successfully burnt ONE DVD using it. ONE. And it's not like it tells you beforehand that it can't handle whatever video format you've given it or whatever, it quite happily previews and goes ahead and spends an hour preparing the video etc. only to die at 99% with a cryptic message. UTTER SHIT. And Movie Maker? Urgh, doesn't really output into any format I really want. I have used it, I have made some nice movies with it, but it's not fun to use at all. For my DVD creation needs I now use DVD Flick (Open source), and I have yet to hit any video format it can't handle... see MS, it's not that hard.


APPLE:
Pros
* Built on BSD: Having a real terminal, and real linux/unix operating system under the hood is great for anyone doing dev work... very nice.

* iLife: As much as I don't like iTunes (see below), from what I've played with in iMovie and iDVD, I really like them, very nice to use. Would love to be able to play with them, and it most of the reason I would like to give owning a Mac a go.


Cons
* Cost: Insane... mentioned above... unavoidable.

* The strip thing: Sorry, don't like that thing along the bottom... heaps of icons with only a tiny little triangle to let you know which ones are currently running, and which aren't. Not intuitive to me at all... but that might just be me.

* Lack of games... again, mentioned above.

* The incredibly annoying advertising: Seriously, this is enough to make me not want one. The arrogant, bullshit of 'Windows always crash' and 'Macs never fail' is SUCH SHIT. I can't remember the last time I had a windows box crash, and I use them ALL day most days. Whereas the last time I was using a Mac at work (OSX, but a fews years back) I had it crash with the delightful bomb thing...

* During that same time I was using the Mac I wanted to eject the DVD I had in it... I looked and looked for an eject button, and could not find it. Could find no logical way to do so... ended up dragging it onto the rubbish bin to eject it, which to me seemed like an insanely loopy way to get a disc out of a drive. I'm sure there are simpler ways, but I found it baffling that here I was, using the 'so simple' OS and could not for the life of me work out how to GET A DISC OUT OF THE MACHINE.

* I despise iTunes and Quicktime. The interface to iTunes, to my eye, is ugly as sin, and quicktime on the PC (can't speak for OSX obviously, but if you want to win people over, don't release shit software on other systems) is a horrendous piece of software that irks the absolute hell out of me... plus until recently had the gall to try and charge you money just to be able to watch movies full screen. I wouldn't have it installed on my pc at all if it wasn't for apple.com/trailers.

* Hardware upgrades: Sort of linked to the price thing, but different in that you can't throw any old video card or whatever else you want in the machine, because you're limited to what Apple offer you in their infinite wisdom.

Neither here nor there
* Physical design: People rant and rave about how beautiful Apples are... and to some degree they are very nice to look at, but you're kinda stuck with that and nothing else. PCs have some pretty sexy desktops and laptops now, in a form for pretty much everyone.


It is obviously personal, and for people like budzos to attack dag for dag finding Macs to be more productive for him is insane. If HE finds it more efficient, then that's friggen great! I really would love to give a Mac a chance, but that entry price is just insanely high, so I'm afraid, unless work switches to Mac (very much a Dell shop), it's not going to happen.

budzos says...

Hey I'm not attacking anyone. I'm just saying "come on guy, are you for real!?"

Like I said it wouldn't bother me so much if I didn't regularly get insinuations from ignorant marketing victims about this very issue. I tend to deal mostly with marketing department people who have very little technical knowledge. Or, creative people with very little computer knowledge, who do stuff like create bitmap graphics in Illustrator so that every file is 500MB, and then they think it's simpler to courier shit around or have to meet up to exchange files instead of taking the time to sign up for any of a dozen different large file transfer services.

Last example is a partner on a 3D visualization product. This guy doesn't know the difference between modelling and rendering, but he felt very comfortable telling me that, rather than upgrading my 3D package to one that could make use of my multiple cores, I should probably just upgrade to a Mac, because they're faster, more reliable, and that's what real creative professionals use. He then went on to wave his hands for five minutes without actually saying anything technical or even coherent, just a whole lot of "I've been doing this a long time and I see a lot of Macs around" fucking assblastery that I get literally about once per month. This is someone I work with, who speaks to our clients, who is integrated into my workflow, etc.. so his fucking ignorance is my pain in the ass in many ways.

rottenseed says...

Sure dag...so what if all the programs as well as Windows itself operates poorly in many cases. The fact is, Mac is weird and different to me, and therefore it's inferior.

This is nothing more than stupid tribalism. I challenge any of you to trade your Windows pc for somebody elses mac for 1 month. I am almost positive both people will adapt, find some things they like about their new machine and change their previous ideas.

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