My continuing networking woes
My house: one landline-connected desktop (my machine), one iphone, one wireless-connected desktop, which is brandnew, one laptop. I can see videosift from all computers but the new one, and the new one won't go there with either IE or firefox. I have it's firewall turned off, and it still won't go there. I've also had some odd errors with respect to videosift that might or might not be networking related (comments not showing up--the contact us link not working for me--getting error 404 when trying to get to my blog), so I figured maybe I just had fewer of the same type of error that the new computer was getting.
Tonight I called up and tortured a very nice man from linksys who walked me through tons of things with a tolerant eye towards it being the linksys router's problem. He even offered to replace my router, but he says the fact that my other wireless devices can see videosift and the new computer can't means it can't be the router's issue. Damn. I forgot to ask him about the traceroute. What could possibly cause ONE computer in my house to not get past that one place. Well, anyway, he told me to call up alienware and give them hell and that it has to be alienware's fault. Except, how am I going to explain that for some reason my son's computer get's stopped at castleaccess.com? How can that be alienware's fault.
I'm so muddled.
Just venting. I don't expect anyone to do anything. I just feel like the powers that be are trying to keep me away from videosift.
4 Comments
lucky760I just skimmed through your other blog reporting this problem.
Not sure what to suggest.
Sorry you're having difficulties. This is an extremely strange problem. There's absolutely nothing on the server's end that I would imagine could be causing it.
It just doesn't make any sense that everything in your house works fine except for one computer. It doesn't seem possible that it's a computer issue.
The only possible weird thing that pops into mind is maybe the new computer is configured to use the IPv6 protocol as opposed to IPv4 and maybe that might carry with it some weird implications, but even that seems like a stretch.
Really sorry for the trouble and that there's apparently nothing that can be done about it.
oxdottirYeah, I know. It makes no sense to me either. But I'm trying to figure out which direction to flail in. It isn't the router, it isn't mcafee, it isn't videosift, well, I have to figure out where to look next. And it's driving me nuts.
MarineGunrockGo ahead and give Alienware hell. One of the things they tout as a reason to buy their enormously over-priced products is their customer service and support.
Thylanagreed. You just bought it, its not 100%, their tech support should be prepared to kick in and talk you through a solution regardless of the cause.
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