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well, went to a mcdonalds today with my oldest kid, there was a couple of obnoxious bigger kids there sucking a little coke up into their straws and spitting it out high velocity around them, laughing.

we don't know the backstory so I think GOOD for him. nothing to see here, move along.

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Not surprised they're actual cut potatoes at all. Now if you told me Burger King or Jack in the Box's fries were real I'd slap you across the face and call you a liar. Granted it's been a long time since I've had either so they could have conceivably changed them. IMO McDonald's fries are fresh and made right they're some of the best, when they're not they're some of the worst.

Why would they bother cutting and pulverising the potatoes into mush to form them into fries when they can just cut the potatoes into fries directly? What purpose would first making them into mashed potato serve, apart from making the process less efficient? And if they did mash them and form them, why are McDonald's fries different lengths?

I think I believe this, they still add needless chemicals and even admitted it. Pre-fried, frozen & fried again... They may be telling the truth, but not in a way that implies that this process is most definitely very unhealthy - and I'm not being snobby, if I'm hungry while traveling and all there is - is McDonalds I'll eat it and not even grumble about it, though I wish all McDonalds were replaced by In & Out's

Sure, the car might not be flash and maybe you have to wait longer to get a ride and you can't book one in advance (at least, not in my experience), but at the very least you can expect to get to where you paid to be taken to.

They're still operating as a taxi and should be subject to the same regulations. McDonalds might not be fine dining, but I still expect the food to be edible and not poison me.

I think we agree on most of this, tbh

I think you missed Drachen Jaeger's point - Uber drivers shouldn't be treated as taxi drivers; Uber should be legislated as though they were providing a taxi service. Until that's the case, you can either lower your expectations, or refuse on principle to use Uber.

As for your other rebuttal, Newt already covered it. You don't get to mix up "staying in the car as protest" with "staying in the car because you don't know where you are". The first scenario is unacceptable and shitty; the second could be excused except in this case it obviously isn't. She's at the right hospital, and the Emergency Admission is just a walk away from the car - and she's clearly not in a hurry. She's not in an 'unfamiliar place' and you know it - the driver references the hospital sign, and she readily accepts the hospital personnel saying that it's just a short walk away. That's the specific case we're dealing with - I wouldn't judge her half as harshly if she really was in an unfamiliar place... but why are you bringing it up, when it's not the case here?

She didn't stay in his car because she was legitimately confused about where she was, she stayed in his car to hold him hostage while she lodged her complaint about the service she received. That's not ok, regardless of whether it's Uber, McDonald's, or some super-friendly mom and pop store. You disengage (which he didn't have the luxury of doing) and you figure out how to get justice later.