blankfist says...

A replacement? No, they took my MBA, said '5-7 days' and that was that. It's been 20 days, and they have no idea when I'll be getting it back. That's just piss poor customer service.

I understand saying it'll be between 5-7 days and it being 10 days, or, hell, if you cannot turn it around that quickly, just say it will be however many weeks. Just don't boldly lie about it. Do they make these damn cheap plastic parts only when someone orders a replacement?

dag says...

Comment hidden because you are ignoring dag. (show it anyway)

That sucks. I've heard of that hinge flaw. I hope, at least, they are fixing it for free. To be honest- I've always thought the MBA was a bit of an inferior product. Sure, it's thin and light- but what else does it have going for it?

I'm starting to notice some definite bruises on other Apple products. Things that have pissed me off lately:

  • iChat is extremely buggy when used on multiple accounts
  • bluetooth on Macbooks, also very buggy
  • parental controls down't work with HTTPS sites, when placed in the allow list
  • having to synch everything through iTunes is cludgy

    blankfist says...

    Actually, @dag, I have a Mac Pro Tower I use for the heavy lifting, but it's a heavy monster that requires it be rooted. The MBA I purchased specifically for writing (and surfing VS) as it can be taken literally anywhere with little fuss.

    Also the MBA fits in a manila envelope. Neat!

    dag says...

    Comment hidden because you are ignoring dag. (show it anyway)

    Aside from the lightness though, I don't see much spec-wise that makes it better than a 13" MB Pro - and with it you get a DVD drive, sturdier construction and a cheaper price (much cheaper when the new MBA arrives)

    >> ^blankfist:

    Actually, @dag, I have a Mac Pro Tower I use for the heavy lifting, but it's a heavy monster that requires it be rooted. The MBA I purchased specifically for writing (and surfing VS) as it can be taken literally anywhere with little fuss.
    Also the MBA fits in a manila envelope. Neat!

    blankfist says...

    @dag, it really is only the lightness and portability. If you don't need a super slim, lightweight laptop, then skip the MBA for sure.

    I had (had because I gave it to my fiancée) a 17" MB Pro, and it's not practical as a laptop to use for writing. It's heavy, clunky and extremely hot.

    Deano says...

    PC guy here. This is where cheap redundant hardware is really cool.

    I bought my same laptop again on ebay for £95 (what's that, $150-$180?). I'm taking that with me on holiday tomorrow to do a bit of work in the evenings. The idea being if the first laptop goes kaput I have an identical replacement lined up.

    OK, it's old and crap and runs Windows 2000 but it's the right setup for me and - thankfully, cost-effective.

    Anyway, hope you get it back soon!

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