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Apple Customer Denied iPad For Speaking Farsi?

submitted by theali

1 decade 2 years 5 months ago

YT: An Apple Store in Georgia apparently refused to sell iOS devices to an Alpharetta woman and her uncle, because they spoke Farsi to each other.

Sahar Sabet, 19, is a United States citizen and student at the University of Georgia. She and her uncle were recently shopping for an iPad and iPhone at an Apple Store in the North Pointe Mall. They were conversing in Farsi, an Iranian language, when an employee overheard them and asked what language they were speaking.

According to WSBTV, the woman answered, but then the Apple employee said, “I just can’t sell this to you. Our countries have bad relations.”

Another customer, Zack Jafarzadeh, apparently received the same treatment at a different Apple Store in the Perimeter Mall in Atlanta. He recently accompanied a friend who tried to buy an iPhone.

“We never talked about him going back to Iran or anything like that. He was just speaking full-fledged Farsi and the representative came back and denied our sale,” said Jafarzadeh to WSBTV. “I would say if you’re trying to buy an iPhone, don’t tell them anything about Iran. That would be your best bet.”

Sabet returned to the North Point Apple Store on Monday with WSBTV’s Amy Napier Viteri, and they caught the same employee describing an Apple policy on camera that allegedly prohibits the sale of products to Iranians. A manager even presented the duo with the policy, which said the exportation, sale, or supply of Apple products from U.S. to Iran is not allowed without prior authorization by the federal government. The manager explained Apple Stores have to “rely on customers to be honest.”

2 Comments

Stingray

says...

Sounds like someone took the policy about exporting technology to other countries a little too literally.

This is the same law that has Dell have a checkbox at checkout stating that you will not export the technology.

jwray

says...

Export controls are enforced when people actually try to leave the country, so this bullshit isn't accomplishing anything. Also Iran can learn everything they need to know about public key encryption from wikipedia or a million other websites, so the export controls are accomplishing jack shit.