BoneyD says... "Undeserved Profit"? Pretty sure no one has ever been forced to buy things from them. I'm not sure if he's insinuating they've committed some type of fraud, but from the context of the video I think he's making a value judgement. The idea that Steam is a small player, 100% squeaky clean and all about the customer? Well, they're a damn-sight better than most of their competitors, but I point you to their allowance of regional pricing hikes as one example (see the Australian store). As for their size, Steam sales equate to approximately 70+% of all digital sales, I think they're gonna be okay next to Origin. BTW, no one has forced anyone to use Origin. As much as I want to play BF3, ME3, etc., I've managed to go without buying games released on it (and that doesn't mean pirating them either). If it's really a problem for you, show some self control. For that matter, if you don't agree with their treatment of workers, there's another reason not to use their products. Vote with your wallets, look elsewhere for your entertainment. There's a veritable Golden-Age of independent games going on all around you!