Wow, I can’t even fathom how this kind a deficiency in simple math is possible…we’re talking about simple unit conversion here.

I can say one thing though, just hearing the first few minutes of the convo it was clearly apparent that he was going about the explanation in the worst way possible. Mixing decimals and fractions in the way he did would take an understanding of decimals/fractions/conversions as well as some thought for anyone. Having a clear understanding of unit conversion he made the terrible assumption that this was simple knowledge, and went about explaining it in a confusing way for someone who just has no concept of converting units or fractions/decimals.

Here’s his main blunder: He though that he could somehow teach these people that which decades of the US Education system could not…God were you wrong.

I would have instantly opened up Google and told them to type in .002 cents times 35893. I would have also told them to type in .002 dollars to cents, or .002 cents to dollars to make sure that we understood that .002 cents and .002 dollars are not the same.

At this point it’s apparent that they are clearly to blame for the misunderstanding, if this was still a problem, only then would I venture into actually doing some simple calculations …If I did though Id make it clear that we were staying in the unit of cents do some simple calculations and then end with the kb x cents…but to be truthfully honest I know that no matter what I did, once attempting to teach them math I would just end up in the same situation he did… Tell you one thing though: I would not have given in to that bullshit, at the end I would curse someone out and demand to speak to someone who has at least a fucking 9th grade comprehension of math. The fact was simple, they were dead wrong and he was right, in no way was he responsible for paying that bill.

He really should have used some internet program for conversions, you need something indisputable to convince people this dim witted…or you’re just going to wind up with “matter of opinion…” lol WTF mates?