Issues with VideoSift

Oh oh... there's some issues going on. I wanted to post to lucky or dag's profiles, but one of the issues is that no user pages are coming up due to

Syntax Error in template "/var/www/" on line 4 "{include file=member/themerizer.tpl}" - Unexpected ".", expected one of: "}" , " "

So... there's that.

But the thing I wanted to post about is that over the last couple of weeks, on a number of times, I've not been able to reach VideoSift for blocks of time. The page I get is:
Website Offline, No Cached Version Available

The website you are trying to access is currently offline. The most likely causes are the server is down for maintenance, there may be a network problem, or the site may be experiencing excessive load.

The site uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages where they are available. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

If you continue to receive this error after you believe the site is back online, you can retry a live version of the site.

Is CloudFlare a bit crap? Or is something else going on? By the text the whole point of CloudFlare is to stop messages like that actually ever happening, so seems a bit odd.

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