EVERYTHING is Faster, Yes?

  (13 votes)
  (2 votes)

A total of 15 votes have been cast on this poll.


Since we moved servers it's been apparent that things have felt slow sometimes (or most times), such as voting on a video, posting a comment, or saving a video to a playlist.

After a bit of research and debugging I finally found what I am almost certain was the source of the problem and fixed it. Since then everything is extremely snappy for me like it's really never been before.

Do you concur? Don't just vote no because you like pointing out how slow VideoSift has always been. Really give everything the old once over objectively.

What say you?
enoch says...

@lucky760
did you just comment on your own comment congratulating yourself on what a great job you did?

dude..that is dork of such epic proportions...i salute you my friend!
you are 9 kinds of awesome!

lucky760 says...

There was a DB setting our new hosting automatically "fine-tuned" by setting it to a value about 7x what it was on our old server (along with setting lots of other variables). Turns out this one value needs to be small (or disabled completely).

Fortunately, I just moved Neatorama/NeatoShop to new servers at the same host and the problems there were more prominent and specific. After over a week of trying to figure it out there, I caught a break yesterday and learned what the problem was and fixed it promptly.

I then made the same change on VS and immediately our curse of latency was lifted.

One person has voted the site's not faster. I wish they'd elaborate on what still seems slow.

ant said:

Finally, so what was the cause of it? Was it an user error?

ant says...

Good job. Doesn't it suck when it takes so long to look find that issue? I have had issues that took me YEARS to figure out. Heh.

lucky760 said:

There was a DB setting our new hosting automatically "fine-tuned" by setting it to a value about 7x what it was on our old server (along with setting lots of other variables). Turns out this one value needs to be small (or disabled completely).

Fortunately, I just moved Neatorama/NeatoShop to new servers at the same host and the problems there were more prominent and specific. After over a week of trying to figure it out there, I caught a break yesterday and learned what the problem was and fixed it promptly.

I then made the same change on VS and immediately our curse of latency was lifted.

One person has voted the site's not faster. I wish they'd elaborate on what still seems slow.

lucky760 says...

Nothing's changed on our end. You must be having some kind of DNS issue.

Determine what IP address your computer is resolving videosift.com to. It should be: 66.228.54.105.

Payback said:

Can anyone tell me why I have to type in "cdn.videosift.com" to access the new site? www.videosift.com and videosift.com don't work.

talleyrand says...

Along with Payback, I too am running into oddities accessing the site. For me, it appears to be browser based.

Google Chrome, Safari and Firefox, it works fine. Opera, my preferred browser, has stopped working with the videosift address. The cdn version or direct IP routes work fine.

The ipv4 address matches, and I've yet to acknowledge ipv6 but I'll assume it's accurate

videosift.com -> 2600:3c00::f03c:91ff:fe70:f3af, 66.228.54.105
cdn.videosift.com -> 108.161.188.129

FWIW,

User Agent:Opera/9.80 (Macintosh; Intel Mac OS X 10.9.4) Presto/2.12.388 Version/12.16
Build number:1860

Payback says...

Actually, the connection times out. 66.228.54.105 works so I guess it is DNS. Fucking Shaw.

lucky760 said:

Nothing's changed on our end. You must be having some kind of DNS issue.

Determine what IP address your computer is resolving videosift.com to. It should be: 66.228.54.105.

lucky760 says...

That's our old IP and by old I mean from ~2 months ago. You can either 1) change your DNS servers to point at something like Google's public DNS servers (8.8.8.8 and 8.8.4.4) or 2) update your "hosts" file to explicitly override the domain's IP.

(You may also want to first try flushing your DNS just in case it happens to be your computer's DNS cache that's at issue, which I'm guessing it probably isn't.)

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